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SHIPPING & RETURNS

SHIPPING & RETURNS
About Shipping

Our target is for all products to leave our premises within 24 hours of payment. We ship daily except weekends and public holidays. All parcels are sent via couriers with tracking. It normally takes 1 working day to arrive (except rural delivery takes about 1-3 working days). Upon shipment we will send you an email confirmation with link and tracking number to follow your order.

About Returns

We stand by the quality of our products and we make things right if you are not satisfied with your purchase.
 
You can return any products to receive a refund of the purchase price or exchange the products within 14 days of delivery (for any reason), provided that the products are returned in their original condition with packaging (Do not stick address labels or courier labels directly on packaging). Delivery charges are non-refundable.
 
If the products are damaged or has manufacturing faults when they are delivered to you, please email us within 5 days of delivery. and we will arrange to replace the damaged product(s) at no additional cost to you.

We can understand your felling when there's something wrong with the products. If you have any question or requirements please reply to our delivery email, we will definitely make you happy.

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